Online Returns Policy

Online Product Return Policy

Family Farm strives to make your shopping experience as easy as possible.  We will gladly accept returns of,

  • unopened products
  • products chosen accidentally
  • opened products
  • rancid item (definition applies to a product that is spoiled and no longer is safe to consume)

All returns will be charged a 20% restocking fee unless rancid or spoiled.

Original shipping charges for purchases totaling less than $50 will not be refunded.  Return shipping charges are the customers responsibility unless the product is rancid.

Online purchases returned in person to the store will also be charges a 20% restocking fee unless the product is rancid.

Receipts must accompany returns within 30 days of the original purchase.

Please contact us if you have questions regarding this policy.

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Announcing our Order Online, Pickup and Go service.

We also accept phone orders for shipping anywhere in the continental U.S.